Ways of Working to make people’s work easier,
faster and more valuable
Ways of Working – WoW!® is a business improvement method that forms a fundamental piece in the jigsaw of your business operations. If highly successful businesses such as Nestlé, Toyota, Pfizer and Barclays can achieve great benefits from this approach, why can’t your business? And best of all your employees can be trained and coached in the WoW!® approach so that your business has the internal competencies to sustain performance and make further improvements without external support.
At the centre of the approach is a lifecycle which we call the “WoW of the WoW.” It defines the sequence of steps, roles and responsibilities that will transform an underperforming process into a “lean” process.
The WoW!® approach can be used to support a business transformation programme, or tactically to standardise and improve a single process. Discovery workshops can be greatly accelerated using this approach to quickly and efficiently get agreement on process flows, roles & responsibilities plus requirements for implementation. The approach works equally well in Life Sciences, Financial Services, FMCG / CPG and Manufacturing businesses
WoWs are viewed and updated through a collaboration platform – a “one stop shop” for the knowledge that employees need to do their job.
The WoW!® approach uses a simple yet extremely powerful visualisation method to show the flow of work – we call them WoWs – including people and IT systems. With the help of subject experts a WoW can be visualised to show relationships between functions and to expose waste and inefficiency.
Our approach makes it very simple to visualise and share the way people work. When it comes to process improvement, simplicity = power. The 4 W’s approach is used successfully in some of the world’s largest companies. For each step in a business process there are 4 key things to know:
We will organise a no obligation call or meeting to find out how we can help your business achieve its objectives