TIBCO Nimbus Expertise

All your Process Management in a single, standard solution

Why use TIBCO Nimbus™?

Some of the world’s largest companies use Nimbus to drive process excellence in their business. Nimbus is a powerful yet extremely business-friendly application to drive process communication and improvement. Getting started with Nimbus is quick and easy, whether starting with a single process or taking on a larger part of the organisation. We can help you get started through project support and training service. For more information please request our service catalogue and see the customer use cases to get a feel for the power of Nimbus.

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Cooperate

to map and improve business processes with an easy drawing tool.

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Reach the End Users

with approved processes and guiding documents, which are relevant for their specific roles in the company.

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Manage compliance and audits

through built-in functions – even in highly regulated businesses.

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Keep Management Updated

and engaged with an overview, scheduled reports and actions – and by showing the value of the processes in real time.

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Online Operation Manual

The company employees can always find their processes online – with relevant attachments and supporting data.

Draw elegant processes, easily

+ Simple but effective notation language
+ Common language to describe end-to-end process flows, systems and roles
+ Map processes during Workshops
+ Work online, through the browser

End Users can easily access processes that are:

+ Easy to understand
+ Role based and relevant
+ Functional and End-to-End
+ Presented in an individualized portal

Process excellence through collaboration and performance insights

+ Feedback and improvement suggestions
+ Costing and risks for activities
+ Scenarios for “what if?” changes
+ Process performance analysis

Other features:

+ Version management
+ Built in Document Registry
+ Integrate with external Document Management and other systems
+ Links to documents, transaction systems or simple web links (URL)
+ Compliance (GxP, GRC, ISO, GDPR, audit management)

Watch Tibco Nimbus in Action

See the details about services we offer around TIBCO Nimbus

Document the full End-To-End Process

In most industries, automated activities and processes account for a small percentage of an enterprise’s daily operations, with manual activities making up the majority. Most processes will include a mixture of manual and automated activities. TIBCO Nimbus documents your entire process from the business user’s perspective. It provides a single end-to-end view that highlights any gaps, redundancies, or inefficiencies, as well as the hand-offs between manual and automated activities.

Manual activities include inperson, phone and WebEx meetings; messaging (tibbr, instant messaging, voicemail); documents and check lists.

Automated activities are those which are cariied out by or supported by automated solutions such as Salesforce, SAP, Oracle, ServiceNow, K2…

Simplify and rationalize your processes

Once you have a single end-to-end view of your process, TIBCO Nimbus enables you to identify and eliminate non-value adding activities, view the full business impact of proposed changes, perform cost-based analysis, and calculate a clear return on investment (ROI) for process improvement and automation projects.

Create a common understanding of how the business works

TIBCO Nimbus™ provides a view of the business process that is easily understandable to business end users. Universal Process Notation (UPN) takes away the complexities that accompany other notations, such as BPMN and simply describes: what needs to be done, what is required to do it, how to do it, who should be doing it, and what outputs to expect.

A “how to” guide for your business

TIBCO Nimbus™  provides storyboards that walk users through a job-related activity or use case. Storyboards are able to connect tasks and steps from across many different enterprise level processes to provide each user a personalised step-by step guide of how to accomplish different tasks. A collection of storyboards are presented in a personalised dashboard containing graphical landing and navigation pages to make finding the right process simple and intuitive. This information comes together to create a how-to guide for your enterprise. A how-to guide empowers employees with the ability to find the right information whenever and wherever they need it to accomplish work. This resource is useful for new employee training, for existing employees to review how to accomplish uncommon tasks or exceptions, and for communicating changes or introducing new products or services to the whole organisation.

Benefits of using TIBCO Nimbus

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Improve operational efficiency

At the heart of operational excellence is collaboration. TIBCO Nimbus™ provides effective collaboration that cuts through organisational silos and complex environments to deliver successful change programs and continuous improvement.

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Reduce non-compliance

Regardless of industry, the cost of compliance (audits, fines, etc.) is one of the fastest growing issues in business today. TIBCO Nimbus™ provides a single, governed, auditable repository of process information that has helped thousands of companies increase their compliance with regulatory and standards bodies while simultaneously reducing the cost of maintaining and substantiating compliance.

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Retain institutional knowledge

Institutional knowledge (IP) shouldn’t be leaving your business with your employees. Process documentation safeguards and makes institutional knowledge accessible.

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Collaborate across the enterprise

TIBCO Nimbus™ enables feedback and effective collaboration to support process improvement with rich what-if analytical features, providing a platform for continuous improvement across the enterprise. This platform includes features such as stakeholder collaboration, process change requests, process change sign-offs, and the ability to assign actions to individuals or groups

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Reduce time to productivity

A “how to” guide for your business allows new employees to immediately find the proper way to perform job related activities and to immediately become productive team members

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Improve business requirements accuracy

Business requirements captured using a visual notation are more accurate and leave less room for misinterpretations. Business users can use TIBCO Nimbus™ to document and validate detailed and high quality business requirements in the context of business processes.

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Access at the point of need

Business end users are not always sitting at a desk. In fact, most are in the field, on a factory floor, on the road or somewhere away from their desk. That’s why TIBCO Nimbus™ has been designed for use on mobile devices. People want to access process information at the point of need, not just at their desks.

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Sustain improvement

TIBCO Nimbus™ encourages business processes to become core to how a business operates. It provides the entire organisation a single source of truth about how activities should be completed and engages it in processes and their improvement.

Customers and Success Examples

Global food and wellness company

Challenge

No standard ways of working across 30 R&D sites resulting in high inefficiency, cost, poor compliance and low customer and employee satisfaction

How Nimbus helped

  • Collaboration platform to standardise, simplify and share 125+ processes including associated documents and systems
  • Ensure compliance with regulations and demonstrate to auditors
  • 60 employees trained and certified as Nimbus Process Practitioners
Global manufacturer of food and beverage products

Challenge

Poor management and organisation of standards in factories, steep learning curve for new operators, significant time wasted trying to find process information and supporting tools and forms

How Nimbus helped

  • Employees coached to map production line process flows in a user friendly and visual way, with direct links to supporting SAP transactions, standards and other documents
  • Nimbus as a one-stop-shop to find information quickly
BMO Bank of Montreal

Challenge

The two primary challenges were gaining the ability to leverage process maps for digital transformation, and sustaining the process intellectual property (IP) so that it wouldn’t be lost over time.

How Nimbus helped

  • Nimbus helped deliver a consistent customer experience by ensuring employees work in a standardized way
  • 600 Authors and 2000 employees using Nimbus
  • Reduced operational and business-continuity risk due to having maps with risks and controls incorporated and content that’s authorised, approved and governed
Pfizer UK

Challenge

The challenge was to implement new Ways of Working throughout the supply chain to take full responsibility for medicines from the point they leave manufacturing until they are sold to customers who dispense them.

How Nimbus helped

  • Quick agreement of ways of working and exposure of knowledge gaps.
  • Simple yet powerful method allowed all members of the project team to reach agreement.
  • Higher quality business requirements for IT, leading to a clearer scope of work and less development rework and implementation issues.
  • Able to clearly explain changes to external suppliers.
  • Easier to train employees in their new roles and responsibilities
UK Water Company

Challenge

IT service management transformation alongside a ServiceNow implementation

How Nimbus helped

  • Standard ways of working for ITIL processes mapped, authorised and communicated to 600 users in the Digital function
  • Compliance functionality to help achieve ISO27001
  • Governance approach to identify and implement improvement opportunities
New Balance

Challenge

Lean Manufacturing

How Nimbus helped

  • Dramatic improvements in processing times for processes such as Order to Cash as well as reductions of outstanding debt
  • Identified root cause of problems and helped reduced bottlenecks across multiple process areas.
  • Enterprise collaboration platform for improvement
London University

Challenge

Poor customer (student) experience throughout the student lifecycle, non-standard ways of working between the schools, manual and inefficient ways of working

How Nimbus helped

  • Define as-is processes and quantify pain points
  • Design and agree to-be processes
  • Identify areas for potential automation

TIBCO NIMBUS Expertise we bring:

Nimbus Implementation
Nimbus Implementation
Ensure Nimbus is correctly configured, mapping standards defined and a process lifecycle governance approach established
Training, Coaching, Certification
Training, Coaching, Certification
Develop internal Nimbus capabilities allowing your employees to capture, communicate and continuously improve the way the business works
Process Capture and Validation
Process Capture and Validation
We can run live process mapping workshops either face-to-face or remotely. Our proven approach is a fast and collaborative way to get agreement on ways of working
Nimbus support and configuration
Nimbus support and configuration
If you do not have the competence or time, and need help to configure and manage user account security, system options, system objects, process setup and release, process search
Nimbus upgrade
Nimbus upgrade
Nimbus upgrade project management, functional impact assessment, system and user acceptance testing, cutover management, user training and communication

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