TIBCO Nimbus Expertise
All your Process Management in a single, standard solution
Why use TIBCO Nimbus™?
Some of the world’s largest companies use Nimbus to drive process excellence in their business. Nimbus is a powerful yet extremely business-friendly application to drive process communication and improvement. Getting started with Nimbus is quick and easy, whether starting with a single process or taking on a larger part of the organisation. We can help you get started through project support and training service. For more information please request our service catalogue and see the customer use cases to get a feel for the power of Nimbus.
Cooperate
to map and improve business processes with an easy drawing tool.
Reach the End Users
with approved processes and guiding documents, which are relevant for their specific roles in the company.
Manage compliance and audits
through built-in functions – even in highly regulated businesses.
Keep Management Updated
and engaged with an overview, scheduled reports and actions – and by showing the value of the processes in real time.
Online Operation Manual
The company employees can always find their processes online – with relevant attachments and supporting data.
Draw elegant processes, easily
+ Simple but effective notation language
+ Common language to describe end-to-end process flows, systems and roles
+ Map processes during Workshops
+ Work online, through the browser
End Users can easily access processes that are:
+ Easy to understand
+ Role based and relevant
+ Functional and End-to-End
+ Presented in an individualized portal
Process excellence through collaboration and performance insights
+ Feedback and improvement suggestions
+ Costing and risks for activities
+ Scenarios for “what if?” changes
+ Process performance analysis
Other features:
+ Version management
+ Built in Document Registry
+ Integrate with external Document Management and other systems
+ Links to documents, transaction systems or simple web links (URL)
+ Compliance (GxP, GRC, ISO, GDPR, audit management)
Watch Tibco Nimbus in Action
See the details about the services we offer
BMO upgrades processes for improved customer experience
Single source of truth for processes at Thyssenkrupp
Driving process improvements at Twinings
Document the full End-To-End Process
In most industries, automated activities and processes account for a small percentage of an enterprise’s daily operations, with manual activities making up the majority. Most processes will include a mixture of manual and automated activities. TIBCO Nimbus documents your entire process from the business user’s perspective. It provides a single end-to-end view that highlights any gaps, redundancies, or inefficiencies, as well as the hand-offs between manual and automated activities.
Manual activities include inperson, phone and WebEx meetings; messaging (tibbr, instant messaging, voicemail); documents and check lists.
Automated activities are those which are cariied out by or supported by automated solutions such as Salesforce, SAP, Oracle, ServiceNow, K2…
Simplify and rationalize your processes
Once you have a single end-to-end view of your process, TIBCO Nimbus enables you to identify and eliminate non-value adding activities, view the full business impact of proposed changes, perform cost-based analysis, and calculate a clear return on investment (ROI) for process improvement and automation projects.
Create a common understanding of how the business works
TIBCO Nimbus™ provides a view of the business process that is easily understandable to business end users. Universal Process Notation (UPN) takes away the complexities that accompany other notations, such as BPMN and simply describes: what needs to be done, what is required to do it, how to do it, who should be doing it, and what outputs to expect.
A “how to” guide for your business
TIBCO Nimbus™ provides storyboards that walk users through a job-related activity or use case. Storyboards are able to connect tasks and steps from across many different enterprise level processes to provide each user a personalised step-by step guide of how to accomplish different tasks. A collection of storyboards are presented in a personalised dashboard containing graphical landing and navigation pages to make finding the right process simple and intuitive. This information comes together to create a how-to guide for your enterprise. A how-to guide empowers employees with the ability to find the right information whenever and wherever they need it to accomplish work. This resource is useful for new employee training, for existing employees to review how to accomplish uncommon tasks or exceptions, and for communicating changes or introducing new products or services to the whole organisation.
Benefits of using TIBCO Nimbus
Improve operational efficiency
At the heart of operational excellence is collaboration. TIBCO Nimbus™ provides effective collaboration that cuts through organisational silos and complex environments to deliver successful change programs and continuous improvement.
Reduce non-compliance
Regardless of industry, the cost of compliance (audits, fines, etc.) is one of the fastest growing issues in business today. TIBCO Nimbus™ provides a single, governed, auditable repository of process information that has helped thousands of companies increase their compliance with regulatory and standards bodies while simultaneously reducing the cost of maintaining and substantiating compliance.
Retain institutional knowledge
Institutional knowledge (IP) shouldn’t be leaving your business with your employees. Process documentation safeguards and makes institutional knowledge accessible.
Collaborate across the enterprise
TIBCO Nimbus™ enables feedback and effective collaboration to support process improvement with rich what-if analytical features, providing a platform for continuous improvement across the enterprise. This platform includes features such as stakeholder collaboration, process change requests, process change sign-offs, and the ability to assign actions to individuals or groups
Reduce time to productivity
A “how to” guide for your business allows new employees to immediately find the proper way to perform job related activities and to immediately become productive team members
Improve business requirements accuracy
Business requirements captured using a visual notation are more accurate and leave less room for misinterpretations. Business users can use TIBCO Nimbus™ to document and validate detailed and high quality business requirements in the context of business processes.
Access at the point of need
Business end users are not always sitting at a desk. In fact, most are in the field, on a factory floor, on the road or somewhere away from their desk. That’s why TIBCO Nimbus™ has been designed for use on mobile devices. People want to access process information at the point of need, not just at their desks.
Sustain improvement
TIBCO Nimbus™ encourages business processes to become core to how a business operates. It provides the entire organisation a single source of truth about how activities should be completed and engages it in processes and their improvement.
Customers and Success Examples
- Global food and wellness company
- Global manufacturer of food and beverage products
- BMO Bank of Montreal
- Pfizer UK
- UK Water Company
- New Balance
- London University
Challenge
No standard ways of working across 30 R&D sites resulting in high inefficiency, cost, poor compliance and low customer and employee satisfaction
How Nimbus helped
- Collaboration platform to standardise, simplify and share 125+ processes including associated documents and systems
- Ensure compliance with regulations and demonstrate to auditors
- 60 employees trained and certified as Nimbus Process Practitioners
Challenge
Poor management and organisation of standards in factories, steep learning curve for new operators, significant time wasted trying to find process information and supporting tools and forms
How Nimbus helped
- Employees coached to map production line process flows in a user friendly and visual way, with direct links to supporting SAP transactions, standards and other documents
- Nimbus as a one-stop-shop to find information quickly
Challenge
The two primary challenges were gaining the ability to leverage process maps for digital transformation, and sustaining the process intellectual property (IP) so that it wouldn’t be lost over time.
How Nimbus helped
- Nimbus helped deliver a consistent customer experience by ensuring employees work in a standardized way
- 600 Authors and 2000 employees using Nimbus
- Reduced operational and business-continuity risk due to having maps with risks and controls incorporated and content that’s authorised, approved and governed
Challenge
The challenge was to implement new Ways of Working throughout the supply chain to take full responsibility for medicines from the point they leave manufacturing until they are sold to customers who dispense them.
How Nimbus helped
- Quick agreement of ways of working and exposure of knowledge gaps.
- Simple yet powerful method allowed all members of the project team to reach agreement.
- Higher quality business requirements for IT, leading to a clearer scope of work and less development rework and implementation issues.
- Able to clearly explain changes to external suppliers.
- Easier to train employees in their new roles and responsibilities
Challenge
IT service management transformation alongside a ServiceNow implementation
How Nimbus helped
- Standard ways of working for ITIL processes mapped, authorised and communicated to 600 users in the Digital function
- Compliance functionality to help achieve ISO27001
- Governance approach to identify and implement improvement opportunities
Challenge
Lean Manufacturing
How Nimbus helped
- Dramatic improvements in processing times for processes such as Order to Cash as well as reductions of outstanding debt
- Identified root cause of problems and helped reduced bottlenecks across multiple process areas.
- Enterprise collaboration platform for improvement
Challenge
Poor customer (student) experience throughout the student lifecycle, non-standard ways of working between the schools, manual and inefficient ways of working
How Nimbus helped
- Define as-is processes and quantify pain points
- Design and agree to-be processes
- Identify areas for potential automation
TIBCO NIMBUS Expertise we bring:
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