Would you like to “WoW” your business?
Today while on a customer site of a large utility company, John, a senior service desk manager asked me a question, and when I gave him the answer he actually looked at me and said “WOW!” out [...]
Brexit…take action now or wait and hope for the best
Do you know how your business operations will be impacted by Brexit and what needs to change? You have two choices: sit tight and hope for the best, or act now to help ensure your business is [...]
Watch Out for the CIA Spy in Your Business!
Amazing news, CIA spies have infiltrated many companies throughout the world and are actively seeking to disrupt business operations! Hard to believe? Well, a scandalous CIA document has [...]
Set goals that will achieve tangible results in 2017!
One month down, 11 more to go! Excited? Nervous? Anxious? Coming up with ideas on how to make the year “bigger and better” than the last can be a challenge! Here are three critical goals that I [...]
Even the little things can make a big difference!
Even the little things can make a big difference! When you picture your organisation, what value do you place on the way that people work? Are there some work processes that occupy the [...]
Want to know how to improve your business? Take a golf lesson!
The day had finally arrived. It was my very first golf lesson and my face was gleaming with excitement at the thought of being on the course with a golf master right by my side. I was [...]
Have you ever considered what happens when you give employees a chance to make a difference?
There are a number of tools available to organisations that can help motivate employees to achieve strategic goals; and whilst financial incentives and targets have their place, there is [...]